Business Information Worker Pathway

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    “Employers can confidently look at the California Community College’s Business Information Worker Work Readiness Certificate/Pathway as a tool to identify qualified potential job candidates. This program provides the “hiring
    for attitude and training for skills” foundations for entry-level jobs.”

    Phil Blair
    Executive Officer - Manpower San Diego
    Author of "Job Won" (job-won.com)

    Follow these four steps to get started as a Business Information Worker.

    Click the boxes on the right to find out more about each step.

    FIND COURSES
    Find out what courses you need to take and where they’re offered.

    PROFESSIONAL NETWORKING
    Reach out to other office professionals through dedicated social media pages and professional associations.

    GET CERTIFIED
    Learn about professional certifications that will help you get hired and advance in your career.

    GET HIRED
    See who’s hiring in your area. Many employers across the state are ready to interview Business Information Workers!

    In just two semesters you can gain marketable skills to get hired, then advance in your career as you develop more skills. 

    pdfDownload the BIW flyer

    BIW News


    • BIW Cohorts in the Works in Orange County

      Colleges in the Orange County region are developing BIW cohort schedules to begin Fall 2017. A pilot effort to market the BIW pathway as a region is underway as participating colleges look to increase enrollment in pathway courses.

      The region has formed relationships with the Orange County One-Stop Centers and local community groups, like CIELO, for help recruiting students into cohorts. Partnerships with the Orange County Department of Education (OCDE) and Orange Unified School District will give the program exposure to K-12 teachers and students.

      Read more

    • Diablo Valley College Paves the Way for BIW

      Diablo Valley College will launch its Business Information Worker certificate program this fall after about a year of planning. Yes, that’s right. The college gained buy-in and put together details of the program in just a year.

      How did they do it? Claudia Eckelmann, a business faculty member at DVC, recently shared some of the college’s keys to success.

      Read more

    • College of Marin Takes Business Information Worker Program to the Community

      The word outreach is thrown around a lot in the higher ed world, but College of Marin has given it a whole new meaning with its efforts to show the community the benefits of the Business Information Worker (BIW) program.

      Rather than relying on digital marketing to promote the program, the college went to the YWCA, a place where women from all walks of life come together to pick up new skills as part of the organization’s Fifty+ employment program.

      Read more

  • Three Stages Along a Single Pathway to Career Success

    step one

    BUSINESS INFORMATION WORKER I - Basic Skills

    Entry level skills to get the job, with a solid foundation in Microsoft Windows and Office as well as strong digital and web literacy skills, the Business Information Worker brings efficiency and productivity to the workplace.

    Increase your marketability and on-the-job success by taking the first eight BIW Pathways courses and the corresponding certification exams.

    step two

    BUSINESS INFORMATION WORKER II - Add Skills

    Becoming skilled in PowerPoint, QuickBooks, records management and collaboration software increases your value and promotability!

    Build on the BIW Pathway by completing six additional courses and taking their corresponding certification exams.

    step three

    BUSINESS INFORMATION SPECIALIST - Add Specialized Skills

    Set yourself apart by bringing high-level administrative skills to your position. Advanced skills in project management, marketing support and graphic design are in high demand by employers.

    The BIW Pathways courses listed teach advanced concepts in communication, project management and sales support.

    While the suggested curriculum can be completed in two years, keep in mind that experience and practice are true keys to success and advancement in business. Pacing your learning and experience together may be a better long-term investment.

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    BIW Pathways Participating Colleges

  • PROFESSIONAL NETWORKING

    Looking for ways to level-up your career? Check out these sites for the latest industry trends and opportunities, and connect with others who are dealing with everyday office issues like you. Let us know if you find a site to share and we will add it!

    Stacy Leitner

    Stacy is an award-winning executive assistant, educator, Founder of A Great Day’s Work, and Co-Founder of Admin to Admin, she is enthusiastic about helping administrative professionals and managers reach their greatest potential.

    International Association of Administrative Professionals

    The association founded in 1942 as the National Secretaries Association to provide a professional network and educational resources for secretarial staff. The association's name was changed in 1998 to the International Association of Administrative Professionals to encompass the large number of varied administrative job titles and recognize the advancing role of administrative support staff.

    Office Dynamics

    Office Dynamics International has been the global industry leader in the development and presentation of sophisticated executive and administrative assistant training, coaching and resources. We offer a broad range of solutions that create behavior change and produce sustainable results.

    Robert Half OfficeTeam

    Career and Management Insights for Administrative Professionals

    Office Ninjas

    We are office managers, vibe managers, and operations gurus. We are assistants of the executive, administrative, and personal orders. We are seasoned masters seeking to refine our skills. We are earnest grasshoppers, eager for knowledge and experience. We are both virtual and in-the-flesh.

    American Society of Administrative Professionals

    Join thousands of your colleagues at ASAP today! Membership is FREE: No dues, no fees - just benefits.

    Administrative Professionals Conference

    The Premier Training Event For Administrative Professionals & Executive Assistants

  • GET CERTIFIED

    Prove you know you stuff and put it on your Linked In or other professional networking profiles. Nothing says I’m good at what I do like valued certifications!

    Demonstrate that you have the skills needed to get the most out of Office by earning a Microsoft Office Specialist (MOS) certification in a specific Office program. Holding a MOS certification can earn an entry-level business employee as much as $16,000 more in annual salary than uncertified peers.*

    The California Community College system provides its students discounts on certification exams through the xVoucher program.

    Click on the certification badges to go directly to the certification exam site.

    Business Information Worker I

    MOS: Microsoft Office Excel 2013
    MOS: Microsoft Office Outlook 2013
    MOS: Microsoft Office Word 2013

    Business Information Worker II

    MOS: Microsoft Office Access 2013
    MOS: Microsoft Office PowerPoint 2013
    MOS: Microsoft SharePoint 2013
    Quick Books Certified User

    Business Information Specialist

    Certified Salesforce.com Administrator
    CompTIA Project+
     
    * Anderson, Cushing, and John F. Gantz. Skills Requirements for Tomorrow’s Best Jobs: Helping Educators Provide Students with Skills and Tools They Need. IDC/Microsoft. October 2013.
  • GET HIRED

    The demand for Business Information Workers continues to increase, and there are many career options to explore. View the employer listing below to see who’s hiring in your area.

    Click the links below for some tips to get you started:

    Step 1

    Step 1

    If you don't already have a job or ‘know someone’ you need to be seen and get out there! Don't waste too much time on web job boards. More people today get hired with their LinkedIn Profile – it is your resume! 

    Step-by-step Profile Instructions

    Step 2

    Placement Agencies

    70% of companies fill entry level jobs with temporary agencies – sometimes it is a ‘try before you buy’ approach for them. Find you local placement agencies and be willing to take a temp spot to be ‘seen’!

    Click the button below to search for placement agencies near you.

    It may seem old-fashioned, but being well-dressed, making an appointment to meet the manager and expressing a desire to work in their company are very important when seeking a job.

    Step 3

    Engage Your Professional Network

    Build your network of professionals and friends in by using your LinkedIn subscription and by joining the many listed groups in the BIW Professional Networking section.

    There are many mentoring resources available such as Stacy Leitner's blog for becoming a Business Information Professional.

    Step 4

    Keep Improving and Growing

    Assuming you have completed the first pathway courses and earned your Certifications, you are a good candidate for a better job. But don't stop academically…you have only begun. Follow all the stages in the BIW Pathway.

    With some experience on your resume it may pay to look at the popular on-line websites for employment, like Monster.com and Robert Half as well as the placement agencies in you region.

    Your online reputation (keep your Linked-in profile up to date) as well as recommendations from prior employers are as important as your Certifications and education.

    At this point, your discussions with peers that you meet on the job, online or in person will help keep you aware of who is hiring and what Certifications are valued for those jobs. However, you will find that business keeps growing and changing creating new specialties where general skills were once enough. Depending on the industry in your area, your professional preferences, and who’s hiring, you will have many choices and a well-paying dynamic career if you keep learning!

     
  • College Information

    Enter your college and contact information. Please make sure to identify the person who will approve this pathway at your college.
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    Pathway Course Entry

    Enter the course catalog ID for each of the courses your college is offering that best matches the skills description.
    Business Information Worker I:
    Keyboarding
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    MS Windows
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    MS Word
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    Business Information Worker II:
    MS PowerPoint
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    MS Excel - Intermediate
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    Introduction to SharePoint 2013 for Collaboration and Document Management
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    MS Access
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    Electronic Records Management (with Access or Sharepoint)
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    Customer Relationship Management.
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    Business Information Specialist:
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    Project Management Concepts
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    Salesforce Certification Preparation
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    This is a security check to insure that you are a real person.

    Faculty Training Opportunities

    @ONE Training

    The @ONE Project makes it easy for California Community College faculty and staff to learn about technology that will enhance student learning and success. @ONE’s programs provide training and online resources for free - or at a very low cost - thanks to funding from the California Community College Chancellor's Office Telecommunication and Technology Infrastructure Program (TTIP).

    Website

    CompTIA CSA+ Train the Trainer

    CompTIA Cybersecurity Analyst certification (CSA+)

    Website

    CSSIA (On-Line)

    CSSIA strives to bring the best and most current courses to you throughout the year. CSSIA works with the National Science Foundation (NSF) Advanced Technology Education (ATE) grant programs and Industry partners to define and organize these efforts. With your generous support, contributions and positive feedback to NSF we hope to continue these high quality education opportunities as we move forward.

    Website

    Cybersecurity Online Learning (COL) Program

    Faculty from California community colleges are eligible to take advantage of live and recorded workshops. The listing of scheduled workshops and their registration can be accessed at the catalog link.

    Website

    CYBRARY.IT

    Together, We Liberate Online IT and Cyber Security Training.

    Start learning now by registering for free.

    Website

    Free Online IT Security Training from the Federal Government

    I want to introduce you to FREE online training provided by the Federal Government to Federal, State, and local government employees, and encourage you, as a faculty member of a California community college, to take advantage of this training. It incorporates video presentations and documentation, and includes content that covers a variety of industry recognized security certifications.

    Website

    ICS CERT VLP

    Here the course offerings center on security for control systems and include an introductory course (approximately 1 hour in duration), and a cybersecurity course (approximately 15 hours in duration.

    Register Here

    Website

    Western Academy Support and Training Center

    Instructor training for the upcoming 2015/16 Academic year is available and posted here. We will be adding additional instructor-led courses on the following Special Topics: NETLAB+ (remote lab system), Cyperpatriots, Linux Essentials, and Pedagogical Best Practices.

    Website

BIW Pathways Developed With Funding From

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